KEYLOST and I'M LOST products are made in Quebec out of plastic and carbon fiber by DCN Inc., and each product is delivered with a registered laser-engraved cell phone number. The materials used and manufacture ensures high-quality and resilient products.

It should be noted that the engraved number must be a cell phone number and not a residential phone number.

Applicable Laws

Any transaction between buyer and seller is governed by the laws in force in the Province of Quebec

Order Fulfillment

For orders: it takes five working days to the prepare and ship Production times are met 99.9% of the time, however it is impossible for us to anticipate damage to equipment. Please be aware that we will do our utmost to meet your expectations.

The 7 sans clé company reserves the right to refuse and cancel any order placed on its site. The automated electronic confirmation of your order is not a confirmation that we have accepted the order.

Payment and billing

All prices shown on the site are in the currency of the country where the order will be shipped. Shipping and handling charges and applicable sales taxes are extra. 7 sans clé company accepts credit cards and PayPal payments for orders.

Errors

Prices on this site are subject to change without prior notice. We reserve the right to make changes to this site at any time and to grant or refuse access to it at any time without prior notice. If a price error was made, the company 7 sans clé reserves the right to cancel any order placed with the wrong price. These conditions can replace any previous conditions we have engaged throughout the operation of our business.

Returns and Exchanges

You may return products to 7 sans clé at any time, to the address shown below, up to 15 days after delivery

Returns

7 sans clé Inc.

20 Martel Street

Warwick, Québec

J0A 1M0

The products must be accompanied by the invoice and the order number. No explanation is necessary and there is no penalty to pay. You must pay the shipping costs through a transport company that guarantees to cover the risks of loss and damage to the returning products.

If 7 sans clé does not deliver the products you ordered, or if the products you ordered have arrived defective, 7 sans clé will assume the full cost of the return and will exchange the products in question.

In this case, please contact our customer service department who will give you instructions: click here or 1-819-352-2525

Security

7 sans clé has state-of-the-art security measures in place to protect you from unauthorized use or loss of information that 7 sans clé collects.

No credit card information is stored on the 7 sans clé website as they use PayPal for transactions to guarantee customer confidentiality. In addition, the 7 sans clé servers are protected by a firewall.

However, no security mechanism is perfect, and customers must be aware that there is always a certain level of risk that the personal information that you send to 7 sans clé can be disclosed without fault on the part of the 7 sans clé company and without your consent, 7 sans clé declines all responsibility for the fact that such confidential information could be disclosed, except in the case of negligence on the part of the 7 sans clé company. It should be noted that no credit card information is saved on the 7 sans clé servers.

Confidentiality

Under no circumstances will we disclose or sell your personal information to any third party. Please note that no financial data is kept on our servers. Credit card transactions on our site are between you and the PayPal transaction site.

Cookies

We use cookies to offer customers a better browsing experience by measuring the sections that are of the highest interest. Persistent cookies are files that are saved on your hard drive from certain Web pages on the site. The cookies are harmless, they cannot retrieve information from your hard disk and you have full control. 7 sans clé uses cookies to, among other things, establish traffic and transmit information that will prove useful to its marketing department. This technology does not make any personal information available to 7 sans clé. You may remove the cookie at any time by modifying the configuration of your computer.

Intellectual Property

The KEYLOST.ca site and its contents are entirely the property of the 7 sans clé, which owns all rights therein. The photographs and the images of the site are the property of 7 sans clé. Consequently, the partial or total reproduction on any media whatsoever, of the elements making up the site, their use and their availability to third parties is strictly forbidden. Any violation will result in criminal prosecution under the laws applicable in Quebec. Copyright 2012

Liability

7 sans clé does not guarantee the KEYLOST and I 'M LOST products in any way and no legal proceedings may be brought against 7 sans clé.

Links to other sites

Some other sites are accessible via our website (Facebook, Twitter, etc.) please note that they have their own privacy policies that come into effect when you are on their sites. We are not responsible for the content displayed by these sites and we do not share their ideas or methods.